After brain injury, your world is blown to pieces on every level. The world that you once felt comfortable in, is no more. You can feel lonely, isolated, confused and vulnerable. As well as that, you have lost your identity. Everything that made you ‘you’ e.g. job, personality, hobbies, interests may not be the same, and that is really tough to take. You may be left with significant cognitive, physical and/or emotional deficits which make it hard to even function.
Who we are
Chrysalis operates throughout the North East of England, delivering a bespoke, high quality service with energy and passion.
Our belief is that you cannot look at a person’s life from a 1-dimensional view. Our lives are multi-faceted and therefore looking holistically at someone’s life is the only way to provide true help. By listening to our clients, and their loved ones, we can work together to devise and implement a comprehensive care plan, that meets their individual needs.
We really care about our clients and put 110% into organising their package of care. We see each individual as a person who deserves the best chance at living a happy and meaningful life, even if it can’t be experienced in the way it was before.
Meet Our Team
Our Team has a deep sensitivity, compassion and personal understanding of the ups and downs, trials and tribulations of coping with or supporting someone with a TBI. We appreciate the need for clear, concise communication while being respectful and sensitive.
Our Case managers are skilled in organising and co-ordinating rehabilitation services and resources to maximise an injured persons functional recovery and ensure they receive well co-ordinated, quality care and treatment.
Ali Ward BSc MBPsS
I have been a Case Manager since April 2007, setting up my own business after personal circumstances influenced a career change. I am a Cognitive Rehabilitation Therapist and hold a degree in both Law and Psychology as well as having attended many training workshops and courses relevant to my field of work. For over two years I also worked for a local brain recovery charity providing case management services, advice and support to hundreds of individuals of all ages with an acquired brain injury including stroke, encephalitis, tumour, hypoxic, trauma, meningitis, haemorrhage and concussion. Being a case manager is not just a career to me, it is my passion I want to make a difference to people, to really help make a difficult time seem just that bit easier.
Louise Snell RGN
I have been a Registered General Nurse for the past 11 years. During this time, I have gained extensive experience and knowledge which is paramount when providing holistic, person centred care. The clinical settings I have worked in, include stroke and neurological rehabilitation, district nursing, palliative care, specialist nurse practitioner for pain management and one to one care with a young man who has suffered from a traumatic brain injury.
My clinical background has given me experience from the initial injury through to treatment and care, and onto rehabilitation. Being a former nurse, paramedic and chiropodist has given me the skills and knowledge to carry out my role in Chrysalis to a very high standard. I will always put the client first and act as an advocate to ensure they receive the best quality care.